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SIRIM Permit Service in Malaysia


SIRIM Permit Service in Malaysia | Bestar
SIRIM Permit Service in Malaysia | Bestar


SIRIM Permit Service Explained in Malaysia


In Malaysia, the SIRIM permit service is crucial for ensuring that imported and locally manufactured products comply with national safety and quality standards. This service is primarily handled by SIRIM QAS International Sdn. Bhd., a subsidiary of SIRIM Berhad, which is the national standard and quality organization in Malaysia.


Here's a breakdown of key aspects related to SIRIM permit services:


1. What is a SIRIM Permit? A SIRIM permit (often referred to as a Certificate of Approval or CoA for communication equipment) is an official document that certifies that certain products meet Malaysian safety and quality standards. It is mandatory for importing specific goods into Malaysia.


2. Products Requiring SIRIM Certification: Several categories of products require SIRIM certification before they can be sold or used in Malaysia. These commonly include:


  • Telecommunication Equipment: Mobile phones, routers, other communication devices.

  • Electrical and Electronic Products: Home appliances, gadgets, and other electronic devices.

  • Other regulated products as specified by Malaysian authorities.


3. Types of Certification/Approval:


  • Type Approval (Certificate of Conformity): Granted for specific models of communications equipment that comply with specified standards and technical specifications. This is generally mandatory for products intended for sale to the general public.

  • Special Approval: May be granted for equipment used exclusively by an individual or company for specific purposes like personal/company use, trials, market surveys, demonstrations, exhibitions, research and development, or training. This process might be exempted from lab tests and can be based on paper evaluation.


4. Application Process for SIRIM Import Permit (General): The process can vary slightly depending on the product and purpose, but generally involves:


  • Registration: Businesses must register as an E-Permit user with SIRIM QAS International and Dagang Net Technologies Sdn. Bhd. (DNT). Individuals can sign up on the SIRIM QAS e-ComM website.

  • Application Submission: Fill out the relevant forms (e.g., CMST/FORM/AP/02 for non-registered users, or online through the e-Permit/e-ComM system).

  • Document Submission: Provide required documents such as:

    • Custom form (K1)

    • Product specifications/brochure (model/brand)

    • Photocopy of IC/Passport (for foreigners)

    • Commercial Invoice/Proforma Invoice

    • Purpose of Import

    • Bill of Lading (B/L) (for businesses)

    • Mill Certificate (for businesses)

    • Letter of Manufacturer/Exporter (for businesses)

    • Product Certificate License (PCL) (if applicable)

  • Product Testing (if required): For many products, especially communications and electrical items, testing is a mandatory step to ensure compliance with Malaysian standards. SIRIM may accept test reports from accredited laboratories.

  • Payment of Fees: Fees vary based on the type of permit and whether product testing is required.

  • Approval and Issuance: Applications made through the E-Permit system can be approved quickly (e.g., within 24 hours for import permits). If product testing is needed, the process can take 2-4 weeks.

  • For communication devices (Special Approval):

    • Apply for Special Approval (SA) before obtaining the Certificate of Approval (COA) from SIRIM. This ensures compliance with Malaysian Communications & Multimedia Commission (MCMC) regulations.

    • The SA application involves registration, submission, payment, product submission for evaluation/testing, and import permit preparation.


5. Key Requirements and Considerations:


  • Local Representation: Foreign manufacturers typically need to work through a local representative to apply for SIRIM certification.

  • Annual Verification: It's essential to check the validity of SIRIM certificates annually, even if the certificate itself is valid for a longer period (e.g., five years).

  • Test Report Validity: SIRIM generally accepts test results from accredited facilities with an issue date of less than five years.

  • Labeling: Certified products must carry the SIRIM label. For radio products, an additional MCMC type approval label might also be required.

  • Modifications: Significant modifications to equipment may require re-evaluation and re-certification.

  • Challenges: Common challenges include incomplete documentation and misunderstanding product requirements. It's advisable to double-check all documents, plan ahead, and consult experts if needed.


6. Services Offered by SIRIM QAS International: Beyond import permits, SIRIM QAS International offers a wide range of services, including:


  • Product Certification

  • Management System Certification (e.g., ISO 9001)

  • Personnel Certification

  • Product Testing

  • Inspection

  • Calibration & Measurement

  • Sustainability services


For detailed and up-to-date information, it's always best to refer to the official SIRIM QAS International website or contact their customer service directly.


How Bestar can Help


Navigating the SIRIM permit service in Malaysia can be complex, especially for businesses or individuals unfamiliar with the local regulations, documentation, and testing requirements. This is where professional help becomes invaluable. Here's how Bestar can assist:


1. Expertise and Knowledge of Regulations:


  • Up-to-date Information: Regulatory requirements can change. Bestar stays informed about the latest SIRIM standards, MCMC (Malaysian Communications and Multimedia Commission) regulations, and other relevant government agency requirements (e.g., Energy Commission for electrical products, CIDB for construction materials).

  • Classification and Scope: We can accurately determine if your product requires SIRIM certification, and if so, what type of approval (Type Approval, Special Approval) is needed based on your product's category and intended use.

  • Standard Identification: We can identify the specific Malaysian Standards (MS) or international standards (e.g., IEC, ISO, EN) your product must comply with.


2. Streamlined Application Process:


  • Documentation Preparation: This is often the most challenging part. Bestar assists in gathering, reviewing, and preparing all necessary documents, such as:

    • Commercial/Proforma Invoices

    • Technical specifications, brochures, and user manuals

    • Test reports from accredited labs (if available)

    • Custom forms (K1) and airway bills

    • Company registration documents

    • Authorization letters from manufacturers (for local representatives)

  • Online System Navigation: We are proficient in using the SIRIM QAS e-ComM and Dagang Net e-Permit online systems, ensuring accurate and timely submission of applications.

  • Error Reduction: By meticulously checking all details, we significantly reduce the chances of application rejection due to errors or missing information, saving you time and preventing delays.


3. Test Report and Laboratory Coordination:


  • Accredited Labs: If your product requires testing, Bestar can recommend and coordinate with SIRIM-accredited testing laboratories, both local and international.

  • Test Report Review: We can review existing test reports to ensure they meet SIRIM's requirements, including validity period and scope. If tests are missing or outdated, they can facilitate new testing.

  • Sample Submission: We can manage the submission of product samples for evaluation and testing.


4. Local Representation (for Foreign Companies):


  • Mandatory Requirement: For foreign manufacturers, having a local representative in Malaysia is often a mandatory requirement for SIRIM Type Approval applications. Bestar can act as your authorized local representative, handling all communication and coordination with SIRIM.

  • Local Presence: This ensures that there is a point of contact in Malaysia to address any issues or queries that may arise during the application process.


5. Troubleshooting and Problem Resolution:


  • Addressing Non-Conformities: If issues arise during testing or evaluation (e.g., product non-compliance), Bestar can help you understand the feedback from SIRIM and work with you to implement necessary modifications or provide additional documentation to resolve the issues.

  • Expediting Approvals: Our experience often allows us to anticipate potential roadblocks and proactively address them, potentially speeding up the approval process.


6. Post-Certification Support:


  • Labeling Requirements: We can advise on the correct SIRIM labeling requirements for your certified products.

  • Renewal Reminders: We can help you keep track of certificate validity and remind you about renewal processes to ensure continuous compliance.

  • Changes and Modifications: If there are any significant changes or modifications to your product after certification, we can guide you on whether re-certification is necessary.


By engaging Bestar, businesses and individuals can save significant time, avoid costly mistakes, and ensure smooth compliance with Malaysian regulations, allowing them to focus on their core operations.




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